Terms and conditions

Welcome

Thank you for visiting our website, below are a set of terms and conditions which govern the use of this website and its associated services.

Introduction

Allstar Psychics Ltd operates the Psychic services on derekacorah.com. These terms and conditions govern your use of this website and services. By using the website and services you agree to these terms and conditions in full.

Allstar Psychics Limited is registered at Allstar Psychics, 148 Rose Bowl, Portland Crescent, Leeds, LS1 3HB, company no. 08454119.

Psychic Services

All Psychic services advertised on this site are strictly for entertainment only. You must be over 18 to use any of the Psychic services advertised. See the ‘Disclaimer’ listed below on this webpage for further information.

UK Phone Service - 0903 664 3101

Calls cost £1.10 per minute plus your phone company’s access charge.

18+ only. You must have the Bill-payers permission. Service details will appear on your phone bill. Cannot discuss health, pregnancy, legal or finance. You may receive free promotional messages. To OPT out, text DASTOP to 447860033717. Entertainment only. All calls are recorded. SP : Allstar Psychics Ltd. Helpdesk: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0208 712 5690

UK Phone Service - 0203 4724 351

10 mins for £11 | 20 mins for £22 | 30 mins for £31 | 40 mins for £40
18+ only. You must have the Bill-payers permission. Service details will appear on your phone bill. Cannot discuss health, pregnancy, legal or finance. You may receive free promotional messages. To opt out, text DASTOP to 447860033717. Entertainment only. All calls are recorded. SP : Allstar Psychics Ltd. Helpdesk: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0208 712 5690

UK SMS Service - 85358

£1 per message, £3 in total. Readings sent as 3 messages. Messages sent by you are charged at standard network rate.

18+ only. You must have the Bill-payers permission. Service details will appear on your phone bill. Cannot discuss health, pregnancy, legal or finance. You may receive free promotional messages. To opt out, text DASTOP to 85358. Entertainment only. SP: Allstar Psychics Ltd. Helpdesk: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0208 712 5690

SMS Services (Ireland)

Text message replies to the 57080 service cost €2 each to receive (maximum of 3 replies per question). You must be over the age of 18 and have the bill payers permission. We will ask you to confirm your name and DOB when you first interact with our service. By sending a message to our service, you are automatically opted in to receive promotional messages. You can opt out of these at any point by sending DSTOP to 57080. We cannot answer questions on Health, Pregnancy, Finance or Legal matters. If you do not receive a message response within 24hrs, please contact This email address is being protected from spambots. You need JavaScript enabled to view it., with details of your question and the mobile number used to send the message.

Ireland Phone Service - 1570 501 843

Calls cost €1.78 per minute plus your phone company’s access charge.

18+ only. You must have the Bill-payers permission. Service details will appear on your phone bill. Cannot discuss health, pregnancy, legal or finance. You may receive free promotional messages. To opt out, https://allstarpsychics.co.uk/optout. Entertainment only. All calls are recorded. SP : Allstar Psychics Ltd. Helpdesk: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0208 712 5690

Ireland Phone Service - 0818 444028

10 mins for €15 | 20 mins for €30 | 30 mins for €40 | 40 mins for €50
18+ only. You must have the Bill-payers permission. Service details will appear on your phone bill. Cannot discuss health, pregnancy, legal or finance. You may receive free promotional messages. To opt out, https://allstarpsychics.co.uk/optout. Entertainment only. All calls are recorded. SP : Allstar Psychics Ltd. Helpdesk: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0208 712 5690

Email Readings

Email readings are sent to the customer within 72 hours, excluding weekends and Bank Holidays which may take longer. We cannot answers questions on Health, Pregnancy, Legal or Financial matters. All payments are made via PayPal. You must be over the age of 18 to use this service.

Chargebacks

In the event that Allstar Psychics receive a chargeback from a customer, who has legitimately used the service as per the terms and conditions, then Allstar Psychics will pursue the customer to retrieve the monies owed for the reading. All additional charges that Allstar Psychics may incur, from either the merchant company or a recovery company, will be liable for payment by the customer. We also reserve the right to bar customers from the use of our services, should a chargeback be made against us. 

Customer Services

If you wish to contact customer services, please either email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0800 540 4051. You can also send a letter to Allstar Psychics, Allstar Psychics, 148 Rose Bowl, Portland Crescent, Leeds, LS1 3HB Queen Square, Leeds, LS2 8AJ.

Website Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or about any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.

You must not use our website for any purposes related to marketing without our express written consent.

Refunds

All of our readers go through a test procedure to make sure that they are genuine psychics. If the reader does not meet our excellent standards then they do not work with us. In the event that you are unhappy with your reading, please make sure that you call the customer services number (0800 540 4051) or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. so we can help you. You must contact us within 90 days of terminating your reading and your call must not have lasted more than 5 minutes. All requests must be made through the customer service number and are subject to verification. Refunds to customers will be at our discretion.

Marketing

If you have contacted derekacorah.com on any advertised telephone service from a mobile device, you will automatically be entered to receive free promotions. To opt-out please see the relevent opt out method above depending on the number you used or use this linkopt-out online by via Allstar Psychics

Disclaimer

All of the psychic, clairvoyant, mediumistic or astrological readings that are given are done and completed in good faith, but in some instances, the information may represent opinion or judgment. derekacorah.com cannot guarantee the accuracy or completeness of any information given during the time of the reading.

We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling.

We believe in your individual power to transform your life. UK law obliges us to say that all readings done by all Readers – whether through the credit card, live reading, email or text reading service and all astrological reports – are for entertainment purposes only.

In using our services, you must understand that derekacorah.com does not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

derekacorah.com are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications. derekacorah.com will exclude You from using our services if your behavior suggests or intends to unreasonably offend or abuse our readers.

Indemnification

You agree to indemnify, defend and hold harmless Allstar Psychics, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Allstar Psychics successors, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as

1. Readings and interpretations and advices provided by Readers;
2. The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;
3. The truth or accuracy of feedback, Ratings, or other Content posted by Users or Allstar Psychics’ employees across all of the Websites;
4. The ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;
5. Minimum levels of Connections to Readers;
6. Incorrect use by You of the Service;
7. Any additional rates and costs charged by Your service provider when using the Services.

The derekacorah.com line is governed by Phone-Paid Services Authority. All precautions have been taken to ensure we adhere to the rules and regulations laid down by Phone-Paid Services Authority governing LIVE chat.

For more information see https://psauthority.org.uk/for-consumers

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Wherever possible, we use actual portrait shots of our readers although for some we may need to use stock shots.

Feedback

Allstar Psychics fully investigates every reading that results in negative feedback, firstly by listening to the recording. If action is required, we speak directly with the reader in question.